What to do if You Need Help

There are a number of people who can help you if you experience difficulties as a student. Please make sure you contact the right source of help for your particular problem:

• If you are having problems with the academic content of a unit of study please contact your facilitator.
• If you are having administrative or technical problems or general problems as a student in the program, please contact Program Management on +61 2 9036 6365 or email
• If you are having technical problems with USYD eLearning (WebCT) please email
• If you are having more general IT problems, first consult the University Information Technology Services website at http://helpdesk.usyd.edu.au/. At that site you will find phone and email details for personalised help.